Japanese envoy offers assistance in improving customer service at airports

Japanese Ambassador to Bangladesh Ito Naoki on Tuesday assured better cooperation to enhance airport ground handling and customer service. 

He also expressed hope to launch direct air transportation between Dhaka and Tokyo.

The ambassador came up with the announcement while meeting Biman Bangladesh Airline's Managing Director and CEO Zahid Hossain at Biman's head office in Balaka, Kurmitola.  

Their formal meeting included detailed discussions based on full cooperation between the two countries.

Biman, however, had set plans to start a direct flight on the Dhaka-Tokyo route ahead of Prime Minister Hasina's Japan visit this month.